Mercy Flights – Oregon’s Only Nonprofit Air And Ground Ambulance Service

Mercy Flights stands firm in our commitment to offer state-of-the-art, high-quality care that is affordable to Southern Oregon and Northern California families, friends and neighbors. Founded in 1949 with a mission to improve the health and quality of life of residents in need, Mercy Flights is here to stay, providing air and ground medical transport while leading programs that improve community health.

70 Years and our core values still remain the same

Professionalism
Caring Customer Service
Safety for the Staff, Patients & Public
Premium Medical Treatment & Transport at a Reasonable Cost

Mission Statement The continuing mission of Mercy Flights, Inc. is to provide caring service for our subscribers and others whom we transport or treat and their families by having fully qualified, experienced staff. Mercy Flights in cooperation with hospitals, medical personnel and other ambulance companies provide premium medical treatment and transport at a reasonable cost.

Overview Aircraft and ambulances may be the tools we use to save lives, but our people are the true lifeline of Mercy Flights Inc. From the office, dispatch and mechanical experts who keep us running smoothly, to our flight, ground and medical crews on the front line, every team member plays a critical role. Together we care for families, friends and neighbors to build safer, healthier Southern Oregon and Northern California communities.

Medical Transport Our company was founded for a cause, not for a profit; we are working to save lives and foster healthy communities in Southern Oregon and Northern California. We rescue neighbors in crisis and deliver them safely to our hospital partners. We engage with other first responders and lawmakers to ensure that the needs of residents come first.

Video Transcript

[00:34] It's the kind of job that starts before the sun is even in the sky—a moment of calm, an inward reflection before the adrenaline comes.

[00:52] For the dedicated crew of Southern Oregon's Mercy Flights, it's their own perfect poetry.

[01:36] This is so much more than a job to me. Being able to travel and look at sunsets and sunrises during your 12-hour shift, when somebody else is in an office, kind of gives you that excitement to just keep going and fall in love with the job all over again.

[01:51] I love the helicopter. It's beautiful up there. It's mesmerizing, exciting, peaceful. Just to be up in the air, in the sky like a bird—there's nothing like it.

[02:07] The community we serve is phenomenal. We get so many people that call up and say thank you for doing this, thank you for helping me. It really makes you feel good.

[02:15] This is an incredible organization to work with. Together as a team, we support each other. It's an honor to serve our community, and it's a privilege to wear a uniform.

[02:32] You're in this for the shoulder that someone can cry on. Knowing that I was a part of getting that person the help they needed is reward enough for me.

[02:42] We're actually there to maybe give comfort to the people who need it.

[02:49] The people I work with are amazing. They're so smart. To get to work with them on a daily basis and do what I love, while providing a high level of care for patients—there's nothing like it.

[03:05] There's nothing like it at all. I love it. I work with the most talented crew.

"It's the kind of job that starts before the sun is even in the sky... Mercy Flights"